Regulations specify the principles of using the Online Shop www.swiss-storage.com.
The Online Shop, available at www.swiss-storage.com (hereinafter the “Shop”) is managed by: PEKA Sp. z o.o. Jasin, ul.Wrzesińska 183, 62-020 Swarzędz, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań-Nowe Miasto i Wilda in Poznań, 8th Economic Division of the National Court Register, under KRS 0000106928, NIP 777-10-83-708, REGON 630655006, with the initial capital of PLN 700,000.
Each person should familiarise themselves with these Regulations before starting using services offered by the Shop.
The Shop sells goods at a distance, on the territory of the European Union, by means of the online shop www.swiss-storage.com
The services provided electronically under the Regulations consist in making available shopping in the Online Shop in order to conclude a contract of sale and in order to perform it.
Definitions The terms used herein shall have the following meaning:
Customer – a natural person, a legal person or an organisational unit which is not a legal person and which has legal capacity, and places orders in the Shop,
Civil Code – Act as of 23 April 1964 (Journal of Laws No. 16, item 93, as amended),
Regulations – these Regulations regarding provision of electronic services in the Online Shop,
Online Shop – website available at www.swiss-storage.com, by means of which the Customer can place orders,
Goods – products presented in the Online Shop,
Contract for sale – contract for the sale of the Goods within the meaning of the Civil Code, concluded between the Shop and the Customer, by means of the Shop’s website,
Act on Consumer Rights – Act on Consumer Rights as of 30 May 2014 (Journal of Laws of 2014, item 827),
Act on Rendering Electronic Services – Act on Rendering Electronic Services of 18 July 2002 (Journal of Laws No. 144, item 1204, as amended),
Order – the Customer’s declaration of intent aiming directly at concluding the Contract for sale specifying particularly the type and the quantity of the Goods.
General provisions
These Regulations specify the principles of using the Online Shop available at www.swiss-storage.com
These Regulations constitute the regulations referred to in Article 8 of the Act on Rendering Electronic Services.
These Regulations specify in particular:
the principles of registration and making use of an account in the Online Shop,
the terms and conditions, as well as principles of placing orders electronically in the Online Shop,
the principles of concluding Contracts for Sale with the use of services provided by the Online Shop,
the terms of deliveries and payments.
For the purpose of correct and uninterrupted usage of the Shop the Customer’s workstation/end-user device should meet the following minimum technical requirements:
have an active Internet connection,
have acceptance of cookie files turned on,
have the JAVASCIPT service turned on and
have an active email address.
The Shop shall not be obliged to deliver the above-mentioned devices and/or software. Installation of the above-mentioned software is the subject matter of a separate licence agreement between the Customer and the licensor.
In order to use the Online Shop, the Customer should obtain access to a computer or an end-user device with access to the Internet on their own.
The Customers can obtain access to these Regulations at any time via the link on the homepage of www.swiss-storage.com, download it and print it out. (copy link)
Principles of using the Online Shop
Registration in the Online Shop is optional. The Customer can place an Order without the necessity to register in the Shop, after familiarising themselves with these Regulations and their acceptance.
Registration shall take place by means of completing and accepting a registration form available at http://swiss-storage.com/do/registration
For the purpose of registration, it is necessary to express consent to the Regulations and provide personal data marked as obligatory.
An account with data necessary in order to execute the Order, i.e. contact details, shall be created during the placement of an Order without registration.
After placing an Order without registration, the number of the Order, along with the data, is stored in the system for later purposes, i.e. product return or complaint.
Upon the Customer’s/User’s request, contact details and the account indicated during registration can be cancelled at any time.
The Shop can deprive the Customer of the right to use the Online Shop, as well as limit their access to the Online Shop’s goods partially or completely with immediate effect in the event the Customer is in breach of the Regulations and particularly if the Customer:
has provided false, inaccurate or outdated data during registration in the Online Shop, which are misleading or which violate the rights of third parties,
has violated via the Online Shop the personal rights of third parties, in particular the personal rights of other Customers of the Online Shop,
behaves in a manner which is deemed by the Shop to be incompliant with the applicable provisions of law or general principles of using the Internet or which is deemed as prejudicial to the reputation of www.swiss-storage.com
A person who has been deprived of the right to use the Online Shop cannot re-register without the prior consent of www.swiss-storage.com
In order to ensure security of messages transferred and data in relation to the services provided via the website, the Online Shop undertakes technical and organisational measures adequate to the degree of risk for the security of the provided services, in particular measures whose aim is to prevent the obtaining and modification of personal data sent via the Internet by unauthorised persons.
The Customer shall be obliged in particular: not to provide content prohibited under provisions of law, e.g. violent and defamatory content, as well as content which violates personal rights and other rights of third persons, to use the Online Shop in a manner which does not interrupt its functioning, in particular by means of using specified software or devices, using the Online Shop in a manner which is not burdensome for other Customers and for www.swiss-storage and using all types of content placed in the Online Shop only for their own purposes, to use the Online Shop in a manner which is compliant with the provisions of law applicable in the territory of the Republic of Poland, these Regulations, as well as general European principles regarding the usage of the Internet.
Procedure for concluding a Contract for sale
In order to conclude a Contract for sale through the Online Shop, it is necessary to go to www.swiss-storage.com and make a choice while taking technical actions on the basis of messages displayed to the Customer and information available at the website.
The Customer shall choose the Goods by adding them to the cart.
In the course of placing an Order, until clicking the button confirming its placement, the Customer can modify data entered and Goods selected. For this purpose, it is necessary to follow messages displayed to the Customer and information available on the website.
After the Customer has provided all necessary data, a summary of the Order placed shall be displayed. The summary of the Order placed shall include, among other things, a description of the Goods or services selected, the total price and all other potential costs (including costs of delivery).
In order to send the Order, it is necessary to accept the content of the Regulations, provide personal data marked as obligatory and press the button confirming the placement of the Order.
Information on the Goods indicated on the Shop’s website constitutes an offer within the meaning of Article 66 of the Civil Code. If the Customer sends the Order, it shall be deemed to be a declaration of intent relating to the conclusion of the Contract for sale with the Shop, in accordance with these Regulations.
The Contract shall be treated as concluded upon the receipt of the Customer’s Order by the Online Shop’s IT system, provided that the Order is compliant with the Regulations.
Establishing, securing, making available and confirming significant provisions of the Contract for the Sale of the Goods for the Customer shall take place by means of sending the most significant terms of the Order to the Customer’s email address and by means of enclosing a printout of confirmation, as well the Order specification with the shipment containing the Goods.
The Contract for sale shall be concluded in the language selected during making purchases of the Goods on the Shop’s website (English or German), with the content compliant with the Regulations.
EUR is a basic currency in our shop. All Goods presented on the website include 23% VAT.
Delivery
The Goods shall be delivered to the European countries indicated in the terms of delivery, to the address indicated by the Customer in the course of placing the Order.
The Goods shall be sent when payment is credited to our account.
The Goods shall be sent by different suppliers of various courier services, depending on countries and the ordered Goods.
Our Goods shall be sent by such courier companies as DHL, DPD or FEDEX.
We reserve the right to make use of services provided by other courier companies in the case of larger quantities of the ordered Goods.
The time of delivery amounts to 3-8 days, depending on the selected country.
In the case of Orders of larger quantity of Goods or in the case of unforeseen chance events, the Shop reserves the right to send the Goods on another day, which is convenient for the customer, and after it is agreed with the Customer.
We send the Goods from Mondays to Fridays. We do not send our Goods on Saturdays, Sundays and holidays.
After sending the goods, we send the shipment tracking number to the email address indicated during the placement of the Order.
Shipment to other European countries is possible only after the costs of shipment are agreed with the Shop.
In the case of shipments outside the EU, the Customer shall be liable for proper import clearance at their expense. The Shop shall not bear liability for these charges and if they are due, the Customer should contact the customs office in their own country. In the event the delivery is rejected by the Customer due to freight costs, we shall return money for the Goods when they are returned to Peka Sp. z o. o., but we shall compensate the total costs of delivery and costs of return of the Goods.
Due to the specificity of our range, the manner of delivery has been divided into different categories/packages. During selection of Goods of different categories of shipment, the highest category constitutes the basis for calculation.
The list of zones contains information relating to the destination and costs of delivery; detailed information is available at http://swiss-storage.com/en/delivery-and-payment
The Shop shall not bear liability for delays in delivery caused by force majeure. Force majeure shall be deemed to be any event of an external nature, which could not have been prevented, particularly: natural disasters, state of emergency, war, acts of terrorism, strikes, new legal acts or decisions made by administrative authorities which prevent performance of a given party’s obligations. The Shop undertakes to promptly notify the Customer of the occurrence of any of the above-mentioned events.
Prices and methods of payment
The prices of the Goods are indicated in EUR and comprise all components, including VAT (with the amount of rate), customs duties and all other components.
The Customer can make the payment in the following manner:
Bank Transfer. If you choose Prepayment for your order you can make transfer to our EUR bank account at any time you want. However please mind those few points below:
After you have confirmed the order, you will be sent further information regarding the payment by mail.
Next, simply transfer the sum of your order to our bank account.
Please make sure the payment involves “no charge to the recipient”.
Please indicate your name and your order number with the bank transfer. It is to ensure that the payment is recognized promptly.
Your order will continue processing as soon as the transfer reaches our account.
Please note that due to non-working days or other factors it might take a few days before we receive your transfer.
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Przelewy24Card. Payment cards are the most popular method of payment worldwide. We guarantee fast, easy and, most importantly, safe payment card transactions, such as Visa, MasterCard.
PayPal. All you need is a free PayPal account, which is like an online bank account.
If you would like to pay with PayPal, choose the payment option “PayPal” when ordering.
After confirming the order you will be promptly led through the payment process without having to enter any further information.
As soon as you have successfully completed this process, your order will continue to be processed.
If you have not completed the payment while creating your online order, you can do this any time afterwards. To do this, go to “My Account”, then "Orders" and then click on “Not yet paid – Pay now”.
Your order will be processed as soon as you have completed the payment.
Right to withdraw from the contract
Each Customer shall be entitled to withdraw from this contract within 14 days without indicating any reason.
The time limit provided for the withdrawal from the contract shall expire after 14 days from the day on which you came into possession of the Goods or on which another third party (other than a courier) who has been indicated by you came into possession of these Goods.
In order to exercise the right to withdraw from the contract, you have to send a form relating to the withdrawal from the contract, along with the purchased product to the following address: (PEKA Sp. z o.o. Jasin, ul. Wrzesińska 183, 62-020 Swarzędz) as an explicit statement (for example, a letter sent by post).You can use the sample form relating to the withdrawal from the contract which is available at link
In order to meet the deadline for the withdrawal from the contract, you only have to send information regarding the exercise of your right to withdraw from the contract prior to the expiry of the time limit provided for the withdrawal from the contract to the following email address: orders@swiss-storage.com
Results of withdrawing from the contract
In accordance with the Act on Consumer Rights, the Customer being a consumer is entitled to withdraw from the concluded contract in writing, without indicating any reasons, within fourteen (14) days from the day of releasing the Goods, i.e. from the moment in which the Customer came into possession of the Goods or in which a third part (different than the carrier) who has been indicated by the Customer came into possession of these Goods.
Sending a declaration on the withdrawal is sufficient in order to comply with the above-mentioned time limit prior to its expiry. The declaration can be submitted by means of a form. A sample form relating to the withdrawal from the contract has been included at the bottom of these Regulations. Using the said form is not obligatory.
The consumer shall not have the right to withdraw from the contract concluded at a distance in the following cases:
provision of services if the entrepreneur has performed a given service in whole by the express consent of the consumer who has been notified prior to the commencement of the provision of services that after completion of the service by the entrepreneur the consumer loses the right to withdraw from the contract,
the price of the Goods depends on fluctuations on the financial market, over which the entrepreneur does not have any control and which can occur before the expiry of the time limit provided for the withdrawal from the contract,
the subject matter of the service includes non-prefabricated Goods, produced in accordance with the consumer’s specification or intended for the satisfaction of their individual needs,
the subject matter of the service includes Goods which after their delivery and due to their nature become combined with other Goods inseparably,
the consumer has expressly demanded that the entrepreneur come to them in order to conduct an urgent repair or maintenance works; if the entrepreneur also provides other services than the services whose performance has been requested by the consumer and in the case of delivery of other Goods than spare parts necessary for the repair or maintenance works, the consumer shall have the right to withdraw from the contract in relation to additional services or Goods.
Should the Customer withdraw from the contract, they shall be obliged to return the Goods to the following address: PEKA Sp. z o.o., Jasin, ul.Wrzesińska 183, 62-020 Swarzędz or hand it over to the person authorised by the Shop to collect them immediately, not later than 14 days from the day on which the Customer withdrew from the contract, unless the Shop proposes to collect the Goods itself.
The Goods returned should be packed in a manner which prevents their damage during transport. The Goods should be carefully packed in order to protect them against damage during transport. The Goods returned should be placed in the original manufacturer packaging. In accordance with a new European directive, in the event of the lack of label, the original manufacturer packaging and its additional elements, the Shop shall be entitled to charge the Customer with the costs of the lack of the above-mentioned elements.
Should the Customer exercise their right to withdraw from the contract, they shall bear direct costs of the return of the Goods.
Should the Customer exercise their right to withdraw from the contract, they shall receive all received payments back, including payments comprising costs of delivery, immediately, not later than 14 days from the day on which the Shop was notified of the Customer’s decision to exercise the right to withdraw from the contract concluded with the Shop. The Shop can refrain from the return of the payment until it receives the Goods or until it receives proof of sending it back, whichever occurs earlier.
The Shop shall return the payment by means of the same method of payment which has been used by the Customer, unless the Customer has expressly consented to another manner of return.
If the Customer being a consumer has selected another manner of delivery of the Goods than the cheapest ordinary manner of delivery offered by the entrepreneur (concerns the manner of the original delivery to the Customer), the entrepreneur shall not be obliged to return to the Customer additional costs that they have borne.
The consumer shall bear liability for the decrease of the value of the Goods as a result of using them in another manner than the manner necessary to identify nature, properties and functioning of these Goods.
The Shop shall not accept COD packages. Money shall be returned to the indicated Customer’s bank account.
Complaints regarding the Goods
As part of the complaint, the Customer being the Consumer can exercise rights granted to them under the provisions of the Civil Code of 23 April 1964 (Journal of Laws, item 459) and the Act on Consumer Rights of 30 May 2014 (Journal of Laws 2014, item 827) (hereinafter: Act on Consumer Rights).
Products presented in PEKA are covered by the manufacturer’s warranty. Terms of the warranty and its duration have been described in detail in the downloadable attachment. Product warranty
The Shop shall be liable to the Customer under warranty if the Goods sold have physical or legal defects. A physical defect constitutes the incompatibility of the Goods sold with the contract. In particular, the Goods sold are incompatible with the contract if:
they lack properties which they should have due to the purpose indicated in the contract or arising from the circumstances or intended use,
they lack properties about the existence of which the Customer has been assured by the Shop in the description in the product fiche,
they cannot be used for the purpose about which the Customer has notified the Shop on the conclusion of the contract and the Shop has not raised any objections as to such a purpose,
they have not been handed over to the Customer in whole
If the Goods have defects, the Customer shall be entitled to pursuing the following claims under Article 556 and Article 561 of the Civil Code:
submission of a declaration on withdrawing from the Contract or reduction of the price of the Goods, unless the Seller immediately and without any significant inconvenience for the Customer replaces the Goods with Goods which are free of defects or removes the defect or
request to replace the Goods with the Goods which are free of defects or remove the defect.
Complaints regarding the Goods ordered can be lodged by:
sending a written complaint to the following email address: orders@swiss-storage.com. It is recommended that the complaint form be downloaded and completed, as this can facilitate and expedite the handling of a given complaint.(link to the form)
sending a written complaint by post to the Shop’s registered office: PEKA Sp. z o.o., Jasin, ul. Wrzesińska 183, 62-020 Swarzędz. It is recommended that the complaint form be downloaded and completed, as this can facilitate and expedite the handling of a given complaint. (complaint form)
The Customer’s complaint under warranty shall be handled within 14 days from the moment of its submission. In other cases, the complaint can be handled within 30 days from the day of its receipt. The lack of a declaration within this time limit shall be deemed as acceptance of the claims made by the Customer.
The Customer shall be notified of the determination of the complaint submitted electronically, unless the Customer reserved another form of contact.
In the case of the positive handling of a given complaint, the Shop shall send to the Customer the Goods which are free of defects or in the case of which the defect has been removed within a reasonable time limit. If the repair or replacement of the Goods with the new ones is impossible, the Shop shall reduce the price or return the equivalent of the price of the Goods, increased by the costs of shipment, in accordance with the Customer’s alternative request.
In the case the complaint is rejected, the Goods shall be sent back, along with an opinion regarding illegitimacy of the complaint.
In the event the Customer states that the Goods have been damaged during transport, it is recommended that the Customer prepares a shipping damage protocol in the presence of the courier.
The right to warranty shall be excluded in relation to the Customers who purchase the Goods as entrepreneurs.
The Customer shall be entitled to out-of-court means of handling complaints, as well as pursuing claims and resolving disputes:
an opportunity to request the conduct of proceedings on out-of-court resolution of consumer disputes under Act on Out-Of-Court Resolution of Consumer Disputes of 23 September 2016 (Journal of Laws of 2016, item 1823), i.e. e.g. to the Voivodeship Inspector for Trading Inspection in Poznań (e.g. http://poznan.wiih.gov.pl/ ),
filing a petition for the examination of the case by the Permanent Consumer Arbitration Court attached to the competent Voivodeship Inspectorate for Trading Inspection (list of courts: https://www.uokik.gov.pl/wazne_adresy.php#faq596),
applying to the Municipal Consumer Ombudsman for help in the protection of consumers’ interests and rights (e.g. http://konsument.um.warszawa.pl/). Free help for consumers with regard to the protection of their rights and interests is also provided by such social organisations as the Consumers’ Association (http://www.federacja-konsumentow.org.pl/).
At the same time, we would like to notify that the foregoing procedure is voluntary and both parties have to consent to it.
If you make a purchase of the Goods as a consumer, you are also entitled to make use of an out-of-court manner of resolving disputes and pursuing claims in a form of the interactive ODR (Online Dispute Resolution) platform, in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/EC, hereinafter referred to as the “REGULATION ON CONSUMER ODR”
The ODR platform is an interactive tool made available to consumers from the European Union, by means of which they can lodge a complaint. The link to the ODR platform: ec.europa.eu/consumers/odr.
In accordance with Article 1 of the Regulation on consumer ODR, the purpose of the establishment of the ODR platform is making a tool available to customers that facilitates independent, impartial, transparent, effective, fast and just, out-of-court online resolution of disputes between consumers and entrepreneurs in the territory of the European Union.
Complaints related to the provision of electronic services
The Shop provides the following electronic services to the Customers:
facilitation of the conclusion of online Contracts for sale in the Shop in accordance with these Regulations,
facilitation of the creation of the Customers’ accounts in the Shop and
sending ordered commercial information relating to the Goods.
The Customer shall be entitled to withdraw from the Contracts for the sale of Goods in accordance with the relevant provisions of law and in line with the principles specified herein. Moreover, the Customer shall be authorised at any time to demand cessation of the provision of the services indicated in point 1(b) (c) by the Shop.
The Shop undertakes activities aimed at ensuring proper functioning of the Shop to the extent which arises from the current technical knowledge and undertakes to remove all irregularities reported by the Customer within a reasonable time limit.
The Customer shall be obliged to notify the Shop immediately of any irregularities or breaks in the functioning of the Online Shop www.swiss-storage.com.
The Customer can report irregularities in the Shop’s functioning in writing to the following address: Jasin, ul. Wrzesińska 183, 62-020 Swarzędz, by email to the following email address info@swiss-storage.com or via contact form.
The Customer should indicate their first name and surname, address for correspondence, type and date of the occurrence of a given irregularity related to the Shop’s functioning in the complaint.
The Shop undertakes to handle each complaint within 14 days and, if it is impossible, to notify the Customer of this fact once the complaint is handled.
Information on the shop’s users’ personal data processing by www.swiss-storage.com
The personal data controller of the Shop’s Users’ personal data shall be PEKA Sp. z o.o Jasin, ul. Wrzesińska 183, 62-020 Swarzędz, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court Poznań-Nowe Miasto i Wilda in Poznań, 8th Economic Division of the National Court Register under KRS 0000106928, NIP 777-10-83-708, REGON 63065500600000,
By means of completing the form of purchase and marking the box next to an appropriate declaration, the Customer consents to the collection and processing of their personal data for the benefit of the personal data controller for the purpose necessary to perform the provisions of the Regulations and services provided on their basis.
The Customer’s personal data shall be subject to legal protection, particularly to protection specified in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”).
These data are protected and secured against the access of unauthorised persons. The Shop’s personal data controller collects only such data which is necessary for the purpose of proper provision of the offered services.
The Shop’s Users’ personal data are processed, among other things, within the following scope:
for the purpose of performing Contracts for the sale of the Goods concluded with the User – in this case the contract concluded with the personal data controller shall constitute the basis for data processing by means of accepting the Shop’s Regulations,
for the purpose of maintaining the Shop’s User’s account – in this case the contract concluded with the personal data controller shall constitute the basis for data processing by means of creating the account and accepting the Shop’s Regulations,
for the purpose of complaint processes – in this case the personal data controller’s obligation arising from the provision of law regarding warranty for the defects of the sold item shall constitute the basis for the personal data processing,
commercial information regarding the Goods offered for sale in the Shop, including promotional offers, can be sent to the email address of the User if they express separate consent on this – in this case the User’s consent, which is not obligatory and which can be withdrawn at any time, shall constitute the basis for the User’s personal data processing.
While shopping in the Shop, the User provides specified personal data necessary to perform the Contract for sale. Refusal to provide data necessary for the execution of the Order shall result in the lack of a possibility to perform the Contract for sale by the Shop. It is not necessary for the User to express consent on the receipt of the commercial information to the email address or indicated telephone number for the purpose of the performance of the Contract for the sale of the Goods. If the consent is expressed, it can be withdrawn at any time. Withdrawal of consent shall not affect the lawfulness of the processing prior to withdrawal.
The Customer consents for their personal data to be forwarded to third parties only for the purpose and to the extent necessary for the proper performance of the services provided under these Regulations. This consent comprises, in particular, provision of data to the postal operator, a company facilitating ordering of courier services, courier companies and websites servicing online payments in order to authorise payments in line with the principles specified in regulations concerning making use of services provided by such websites, handling complaints in the case in which such a complaint is lodged, handling reports and contact.
Personal data provided by the User shall be processed during the period necessary for the performance of the Contract for sale, as well as complaint claims, and confirmation of performance of the controller’s duties and pursuing claims or defending against claims which may be addressed to the controller.
The controller shall make use of IT and organisational safeguards aiming at minimising the risk of data leakage, their destruction, disintegration, such as: firewall systems, antivirus and antispam security systems, internal procedures regarding access, data processing and emergency reconstruction, as well as backup system operating on many levels. The Shop ensures very high security level due to Web application firewall (WAF) and security system against DDoS attacks, high level of HTTPS/SSL connection coding in compliance with the adopted best practices, cooperates with a carefully selected hosting service provider who possesses quality management certificate ISO 9001 and in accordance with the requirements of AQAP-2110, as well as information security management certificate according to ISO/IEC 27001.
The Shop’s Customers’ personal data can be provided to PEKA METALL AG with its registered office in Mosen 6295, Luzernerstrasse 20, Switzerland entered into the Register of Entrepreneurs under no. CHE-101.275.899, which is located (in accordance with GDPR) in a third country, i.e. Switzerland, which in accordance with a decision of the European Commission of 26 July 2000 under directive 95/46/EC of the European Parliament and the Council on appropriate protection of personal data ensures proper level of personal data protection. The Customers’ personal data can be forwarded only for the purpose of performance of duties specified in point 5 in line with the principles defined at https://www.peka-system.ch/global/en/privacy-policy/
The controller shall not disclose in any other manner than the manner arising from the purpose of the Shop’s operations and scope of the expressed consent and declarations, information and data regarding the Users to any other third entities without legal basis under which the Shop’s controller is obliged to act in this way.
The Customer shall be entitled to access their personal data and correct them at any time, as well as demand their removal,
In relation to personal data processing, the Customers shall have numerous rights. The Customers shall be entitled to:
the right to information,
the right to demand access to their personal data and right to correct or remove them (it is the so-called right to be forgotten),
the right to raise an objection to the processing of personal data for the needs of direct marketing, which results in ceasing processing your data for the needs of direct marketing by the Company,
the right to transfer processed data in relation to the performance of a contract or on the basis of your consent and the right to limit data processing and
if the Customer’s consent constitutes the basis for personal data processing, then they shall be entitled to withdraw this consent at any time. Withdrawal of the consent does not affect compliance of personal data with the Company’s processing right, which has taken place on the basis of consent prior to its withdrawal.
In order to exercise the above right to access to data and the withdrawal of consent on their processing, objection, you should send an email at: rodo@swiss-storage.com or a letter to: PEKA Sp. z o.o., Jasin, ul. Wrzesińska 183, 62-020 Swarzędz.
In the case the Customer is of the opinion that personal data processing violates their rights, the Customer shall be entitled to lodge a complaint to a supervisory body which is in charge of personal data protection, i.e. President of the Office of Personal Data Protection with their registered office in Warsaw 00-193, ul. Stawki 2 or by electronic inbox available at: https://www.uodo.gov.pl/pl/p/kontakt
Final provisions
The content of www.swiss-storage.com, including texts, graphics, pictures, animated photos, films, illustrations and, in certain cases, sounds and software, belongs to the Seller. The content is protected by copyright and other provisions of law. Its usage is permissible only with the Seller’s express consent.
Provisions of these Regulations are not intended to exclude or limit any of the rights of the Customer, being at the same time the Consumer, to which they are entitled under mandatory provisions of law. Should the provisions of the Regulations be incompatible with the foregoing provisions, the foregoing provisions shall prevail.
Resolution of any disputes which have arisen between the Shop and the Customer, who is a consumer within the meaning of Article 22[1] of the Civil Code, shall be submitted to competent courts in accordance with the relevant provisions of the Code of Civil Procedure.
Resolution of disputes which have arisen between the Shop and the Customer, who is a consumer within the meaning of Article 22[1] of the Civil Code, shall be submitted to the competent court having jurisdiction over the Shop’s registered office.
In matters not regulated herein, the provisions of the Civil Code, the provisions of the Act on Rendering Electronic Services and other relevant provisions of the generally applicable law shall be binding.
These Regulations meet the requirements specified in the Act of Rendering Electronic Services of 18 July 2002 (Journal of Laws No. 144, item 1204, as amended).
In all matters not regulated herein, the provisions of the Civil Code, the provisions of the Act on Consumer Rights, as well as other provisions of the generally applicable law shall be binding.
For the purposes of performing these Regulations and the contract, Polish law shall be applicable. In the event of a dispute with the consumer, more favourable provisions of law arising from their place of residence can be applied.
Making use of the Shop’s website shall be equal to acceptance of these Regulations and principles regarding the Shop’s privacy policy.
Amendments to the Regulations:
The Shop can introduce amendments to these Regulations. In such a situation, relevant information shall be uploaded on the Shop’s website. Furthermore, the User shall be asked to accept these Regulations on placing the Order each time.
Amendments to the Regulations shall by no means violate the rights acquired by the Users making use of the Online Shop prior to the day of entering these amendments into force, particularly they shall not affect the Orders that have already been placed and/or executed. In such a case, the Orders shall be executed in line with the existing principles.
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